Refund policy

At Techubs, we value our customers and aim to provide high-quality products with a smooth shopping experience. However, as electronic products are sensitive in nature, our refund and return policies are designed to ensure fairness and product safety.

Refund Policy

Refunds are not applicable under normal purchase conditions.
Once an order has been delivered, it cannot be refunded unless the product is proven to have a manufacturing or technical defect upon arrival.

Replacement Policy

If you receive a defective or malfunctioning product:

Please inform our support team within 24 hours of delivery.
Our team will verify the issue and arrange a replacement within 3 to 4 working days after approval.
Requests made after 24 hours of delivery will not be eligible for replacement consideration.

Conditions for Replacement

To qualify for a product replacement:

The product must be in its original condition and packaging.
The item should not have any extra physical damage, scratches, or signs of misuse.
Products damaged due to mishandling, overcharging, or exposure to external factors will not be eligible for replacement.
Replacement is applicable only for valid technical or manufacturing defects.

Important Note

All our electronic items are thoroughly tested before dispatch to ensure top quality. We strongly advise customers to handle products carefully and report any genuine issues promptly to help us assist you efficiently.